< Back to Blogs
As artificial intelligence and automation continue to reshape industries, the demand for technical expertise has never been greater. Yet, the most forward-thinking organisations are realising that hiring for hard skills alone isn’t enough. In 2025, the ability to balance technical proficiency with human-centric qualities like adaptability, creativity, and emotional intelligence will define the leaders in tech hiring.

Here’s how organisations can strike that balance and why it’s critical for long-term success.
AI may be able to process data faster than any human, but it still can’t replicate key human capabilities. Problem-solving, collaboration, and emotional intelligence remain essential for navigating complex projects and encouraging innovation. According to Deloitte’s Future of Work report, 92% of executives believe that soft skills are equally or more important than technical skills in building the workforce of the future.
As technology advances, the roles of tech professionals are becoming more interdisciplinary. Software engineers, for instance, are expected not only to write code but also to collaborate across teams, understand business objectives, and communicate with non-technical stakeholders. This evolving dynamic makes soft skills indispensable.
To hire effectively in 2025, organisations should go beyond job descriptions that focus solely on technical skills. Here’s how to integrate the human element into your hiring process:
Focus on holistic attributes. Instead of listing only technical qualifications, include desired soft skills such as problem-solving, adaptability, and teamwork. Use language that highlights your organisation’s values and culture to attract candidates who align with your mission.
Incorporate behavioural interview questions that reveal candidates’ interpersonal abilities and problem-solving approaches. Questions like, “Tell us about a time you navigated a challenging team dynamic,” can reveal insights into emotional intelligence and adaptability.
Leverage AI and data-driven tools for initial screening, but ensure that final decisions involve human interaction. Technology can streamline processes, but hiring managers must assess cultural fit and human qualities in person or through meaningful virtual conversations.
The hiring process doesn’t end once a candidate is onboarded. Offer training programs that enhance both technical skills and soft skills. Leadership development, emotional intelligence workshops, and innovation training can equip employees with the tools they need to succeed.
As the lines between technology and humanity blur, successful organisations will be those that recognise the value of both. Hiring for technical expertise without considering the human element risks creating a workforce that’s skilled but disconnected.
In 2025 and beyond, the most impactful tech teams will be those that combine the best of both worlds - leveraging AI and automation while prioritising adaptability, creativity, and emotional intelligence.
At EITR, we specialise in helping organisations build tech teams that thrive in a dynamic world. Let’s discuss how we can help you find the perfect balance in your hiring strategy.
All content copyrighted Enterprise IT Resources © All rights reserved | Privacy Policy | Collection Statement | Powered with 💚 by Shazamme